You can initiate a return for new and unopened items within 30 days of delivery for a refund. To qualify for a refund, items must be in new and unused condition with all original materials and/or accessories. If a return is not received at our processing facility within 30 days, it may be subject to a partial refund. You will be responsible for return shipping costs. All Buyer's Remorse returns will attract 25% restocking fees. However, if the return is a result of a fulfillment error, product defect, or damage incurred during shipping, we will refund the full cost of the merchandise. We will provide a pre-paid return shipping label for Non-Buyer's Remorse returns/Damaged returns/Defective returns. All returns are subject to inspection, and if found not to be an error on our part, the return shipping costs will be withheld from your refund. If you've received a product in a damaged/defective condition - we ask that you report the damaged/defective products within 10 days of receipt of the merchandise. Do not discard the damaged item and its packaging. The customer must provide with pictures of the damaged/defective product to be eligible for credit or replacement. SPECIAL RETURNS INSTRUCTIONS: Once the seller approves the returns request, they will provide a Returns Merchandise Authorization. The Seller cannot accept returns for used items. The Seller charges a restocking fee of 25% that will be withheld from the refund. The Seller will issue a partial refund up to 20% for used or non-restockable items.
SlickBlue
Established in 2011, SlickBlue is dedicated to creating an unmatched shopping experience through our extensive portfolio in the beauty space. Our commitment to exemplary customer service remains a cornerstone of our ethos at Slickblue. Our dedicated team is always ready to support you!
